Contact information
Contact Us
Voron Decor is operated by VS EMPREENDIMENTOS NEGOCIOS DIGITAIS LTDA.
We are available to assist customers with questions regarding products, orders, shipping, returns, refunds, payments, and other matters related to your purchase.
Customer Support
Email: info@vorondecor.com
Phone: +55 (11) 9262-1438
Business Information
Legal Business Name:
VS EMPREENDIMENTOS NEGOCIOS DIGITAIS LTDA
CNPJ:
49.359.197/0001-49
Business Address:
R Mistral (Jd Bom Clima), 332
Edif. The Point, 209A
Despraiado
Cuiabá - MT
78048-222
Brazil
Customer Service
For order-related questions, please include your order number in your message whenever possible.
This helps us locate your order and provide assistance more efficiently.
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high customer volume.
Order Support
For questions regarding:
- Order status
- Shipping
- Tracking
- Returns
- Refunds
- Exchanges
- Damaged products
- Incorrect products
Please contact:
Please do not send passwords, complete payment card numbers, or other sensitive financial information by email.