Terms of Service

Last updated: August 18, 2026

These Terms of Service govern your use of the Voron Decor website and your purchase of products from Voron Decor.

By accessing our website or placing an order, you agree to these Terms.

1. About Voron Decor

Voron Decor is an online retail brand operated by:

VS EMPREENDIMENTOS NEGOCIOS DIGITAIS LTDA
CNPJ: 49.359.197/0001-49
Brazil

Our registered business address is:

R Mistral (Jd Bom Clima), 332, Edif. The Point, 209A, Despraiado, Cuiabá - MT, 78048-222, Brazil

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing are accurate.

However:

• Colors may appear differently depending on your device or screen.
• Minor differences may occur between product photographs and the physical product.
• Product specifications may occasionally be updated by manufacturers or suppliers.

Where an obvious error is identified, we reserve the right to correct the information and, where appropriate, contact affected customers.

3. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation confirms that we have received your order. It does not necessarily constitute final acceptance of the order.

We may cancel or decline an order where permitted by applicable law, including because of:

• Product availability.
• Pricing errors.
• Payment problems.
• Suspected fraud.
• Shipping restrictions.
• Technical errors.

If we cancel an order after payment has been received, an appropriate refund will be issued.

4. Prices and Payments

Prices are displayed in the currency shown on the website or at checkout.

Payment must be successfully authorized before an order can be processed.

Depending on your location, additional taxes, duties, customs charges, or import fees may apply.

Unless expressly stated otherwise, such charges may be the responsibility of the customer.

5. Shipping

Orders are generally processed within 1–3 business days.

Estimated delivery is generally 5–15 business days after dispatch.

Delivery times are estimates and may vary by destination.

Please see our Shipping Policy for complete information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

7. Acceptable Use

You agree not to:

• Use our website for unlawful purposes.
• Submit fraudulent orders.
• Use unauthorized payment information.
• Attempt to interfere with website security.
• Attempt unauthorized access to our systems.
• Use automated systems to improperly collect website information.
• Abuse promotions, discounts, or other offers.

8. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to Voron Decor or its relevant licensors.

You may not reproduce, distribute, modify, or commercially exploit this content without appropriate authorization, except where permitted by law.

9. Third-Party Services

Our website may use third-party services for payment processing, shipping, fulfillment, analytics, advertising, customer support, hosting, and other business functions.

Your use of certain third-party services may also be subject to their own terms and policies.

10. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access at all times.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Voron Decor will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Consumer Protection Laws

These Terms are not intended to exclude, restrict, or modify mandatory consumer protection rights applicable to customers in their country or region.

Customers may have additional legal rights under applicable laws, including consumer protection laws in Australia, the United Kingdom, the European Economic Area, the United States, or other jurisdictions.

Where mandatory consumer protection law applies, those rights will continue to apply regardless of these Terms.

13. Governing Law

These Terms are governed by the laws applicable to VS EMPREENDIMENTOS NEGOCIOS DIGITAIS LTDA, without limiting any mandatory consumer protection rights that may apply to customers under the laws of their country or region.

14. Changes to These Terms

We may update these Terms from time to time.

The current version will be published on this page with the applicable "Last updated" date.

15. Contact

Voron Decor
VS EMPREENDIMENTOS NEGOCIOS DIGITAIS LTDA
CNPJ: 49.359.197/0001-49
Email: info@vorondecor.com
Phone: +55 (11) 9262-1438
Address: R Mistral (Jd Bom Clima), 332, Edif. The Point, 209A, Despraiado, Cuiabá - MT, 78048-222, Brazil